COVID-19 Policies

Your health and safety is our number one priority. As such, massage during COVID-19 will look a little different then it used to, but you can count on the same care and attention you always received with every treatment! We are doing everything within our power to make sure our environment at Holistica is a safe one, but of course due to the nature of COVID-19, there will always be some level of risk as massage means we are not able to be physically distanced. We have aligned our policies with the recommendations from the Ministry of Health of Ontario and the College of Massage Therapists of Ontario (CMTO).

COVID-19 Screening

You will be emailed this screening 12 hrs before your appointment.

1. Have you travelled outside of Canada in the past 14 days?

2. Have you tested positive for COVID-19 or had close contact with a confirmed or suspected case of COVID-19 without wearing appropriate PPE? (e.g., goggles, gloves, mask and gown or N95 with aerosol generating medical procedures)

3. Do you have any of the following signs or symptoms?

  • Fever
  • New onset of cough
  • Worsening chronic cough
  • Shortness of breath
  • Difficulty breathing
  • Sore throat
  • Difficulty swallowing
  • Decrease or loss of sense of taste or smell
  • Chills
  • Headaches
  • Unexplained fatigue/malaise/muscle aches
  • Nausea/vomiting, diarrhea, abdominal pain
  • Pink eye
  • Runny nose/nasal congestion without other known cause

4. Are you 70 years of age or older, and experiencing any of the following symptoms?

  • Delirium
  • Unexplained or increased number of falls
  • Acute functional decline
  • Worsening of chronic conditions

If you have answered “yes” to any of the above questions we will need to reschedule your appointment – please contact us. Cancellation fees will be waived.